Privacy Policy

1. Who We Are

SIA Healthcare Services is a private, owner-led in-home care provider based in Dacula, Georgia. We provide personalised care services for individuals of all ages across Gwinnett County and the greater Atlanta Metro area.

Business address: 2492 Barn Horse Court, Dacula, GA 30019
Email: SIAcareandservices@outlook.com
Phone: +1 (470) 407-5685

2. Information We Collect

We collect personal information only when you voluntarily provide it to us, such as when you fill out a contact form, call us, or email us. This may include:

• Your name and contact details (phone number and email address)
• Information about who needs care and the type of care required
• Any additional details you share with us in messages or calls

We do not collect sensitive health or medical records through this website. Any clinical information shared directly with our care team is handled separately under applicable privacy laws.

3. How We Use Your Information

The information you provide is used solely to:

• Respond to your enquiry or consultation request
• Discuss your care needs and arrange services
• Contact you about your enquiry by phone or email

We do not use your information for marketing purposes without your explicit consent, and we do not sell or rent your information to any third party.

4. How We Store Your Information

Contact form submissions are processed through Formspree, a secure form processing service. Emails and enquiry records are stored within our internal business communication systems and are accessible only to authorised staff.

We retain your contact information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law.

5. Sharing Your Information

We do not share your personal information with third parties except:

• Where required by law or a court order
• With service providers who assist us in operating our website or business, and who are bound by confidentiality obligations

6. Cookies

This website may use basic cookies to support functionality and analyse how the site is used. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information where we no longer have a legitimate reason to hold it

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.

9. Contact Us